1. Scope and who to contact
This policy applies to the Fox Destinations public website and direct stay inquiries, including conversations you start with us through WhatsApp. It describes possible practices; the information involved depends on what you view, choose, or send. A third-party service has its own privacy practices when you leave our site or use its service.
For privacy questions or a request, contact the owner, David Fox. We will review and respond to requests through the contact details below.
2. Information we handle
Depending on your interaction, information may include:
- Inquiry and stay details: name, email address, WhatsApp or phone number, number and composition of guests, requested dates, selected property, and trip questions or requests.
- Preferences you choose to share: pool heating, pets, an occasion, arrival planning, and other notes that help us respond to your request.
- Optional travel details: flight information and a ticket or itinerary file if you choose to provide one. Avoid sending sensitive details that are not needed; where possible, hide booking references, barcodes, and passport information before sharing a ticket.
- Saved inquiry drafts: the reservation experience can save details as you type, before you submit an inquiry. An unsubmitted draft may therefore contain the information entered into the form. You can use the form's clear-draft control where available or contact us to ask for deletion.
- Technical and usage information: information such as IP address, browser and device characteristics, pages or interactions, approximate timing, and diagnostic or security logs may be received by the site or its service providers.
- Attribution information: when available and permitted by your choices, campaign parameters such as UTM values or advertising click identifiers (including gclid) may help connect a visit to a campaign.
- Cookie and browser storage information: cookies and local or session storage may support site operation, remember privacy preferences, or, when you opt in, measure advertising and browsing use. See Cookies and choices.
Please do not include information about another person unless you are entitled to share it for your inquiry.
3. How we use information
We use information for purposes connected to the interaction that produced it, including to:
- respond to questions, check requested dates, prepare or follow up on an inquiry, and coordinate a stay or requested arrangements;
- save an in-progress inquiry so you can return to it and our team can assist, including when you have not yet pressed submit;
- communicate about a request, booking, property operations, or a service you asked about;
- maintain the website, understand public-site use where permitted, diagnose errors, prevent abuse, and protect the site and people who use it;
- measure or personalize advertising only where the relevant optional advertising choice has been given; and
- meet legal obligations, address disputes, or establish and protect legal rights.
Providing an inquiry is not the same as consenting to marketing. If you separately opt in to news or offers, you can change that preference by using an unsubscribe method provided in a message or by contacting us.
4. Cookies, browser storage, and your choices
Some storage is needed for core functions such as remembering your cookie choice, supporting an inquiry, and protecting the website. Core booking, security, and storage functions do not depend on optional advertising or analytics cookies. We do not set optional analytics or advertising cookies before you opt in through the site's choice interface.
When you consent, the public browsing experience may use Google Analytics 4, Google Ads measurement or remarketing, and Microsoft Clarity heatmaps or session recordings. Microsoft Clarity is limited to public browsing pages, not inquiry or other private pages. The Meta Pixel is used only on the Belize advertising page and only with advertising consent. These tools can process technical and browsing activity to measure use or advertising performance; their providers' own terms and privacy notices also apply.
A consent choice is stored with an expiry of 180 days; campaign attribution may be retained for up to 90 days. These periods describe the site's choice and attribution storage, not the retention period for inquiry records or provider-held data.
You can reject optional cookies and later revisit your choice using Cookie settings in the footer. Where supported by your browser and the site, Global Privacy Control (GPC) and Do Not Track (DNT) signals are respected as requests not to use optional tracking. You may also adjust browser controls, though blocking all storage can affect some site functions.
Withdrawing consent stops future optional processing to the extent the relevant tools honor that choice. It does not undo processing that was lawful before withdrawal, and it does not erase records needed to respond to an inquiry or maintain a booking.
To manage third-party settings, visit Google Ads Settings or install the Google Analytics opt-out browser add-on. Browser privacy settings and extensions may offer additional controls.
can be used to open the site's preference controls.
5. When information is shared
We may make information available to service providers that help operate the business and fulfill a request. Depending on the interaction, this may include:
- Hostaway for booking and availability operations;
- payment processors through secure, hosted checkout when a booking proceeds. The website inquiry form does not ask for or store a raw card number or CVV;
- hosting, storage, and operational messaging providers that support the website or communications you request; and
- analytics or advertising partners described above, only subject to the choices described in this policy.
We may also disclose information when reasonably needed to comply with law or valid legal process, protect people or property, address misuse, or evaluate or complete a business transfer or corporate change. A recipient may process information under its own privacy terms or as a service provider.
Depending on the law and circumstances, disclosures to advertising partners may be considered a “sale,” “sharing,” or cross-context behavioral advertising. We do not describe those disclosures as never occurring; you can reject optional advertising, revisit cookie settings, or use an applicable opt-out signal.
6. Storage, retention, and travel across borders
Inquiry drafts may be saved automatically while you complete the form, including before submission. Drafts and submitted inquiry details are retained until manually deleted unless a longer period is required by law or needed to resolve a matter. Contact us to request deletion; an unsubmitted draft can also be cleared from the reservation form where that control is available. We do not promise automatic deletion after a fixed number of days.
Information may be handled in the United States or other locations where our service providers, booking operations, or travel arrangements operate. Some travel providers or property-service providers may be located outside your home jurisdiction. Privacy protections and rules can differ by location.
7. Privacy rights and requests
Depending on where you live and the circumstances, applicable privacy laws may provide rights to request access to or knowledge of personal information, correction, deletion, or to opt out of sale, sharing, or targeted advertising; to limit certain uses of sensitive personal information where applicable; and to receive equal service without unlawful discrimination. California residents may have rights under the CCPA, as amended by the CPRA, subject to its scope and exceptions.
To make a request, email david@foxdestinations.com or call (714) 325-7559. Tell us what you are requesting and how we can contact you. We may need to verify a request and may ask for information reasonably necessary to do so. You may use an authorized agent where applicable; we may request evidence of authority and, where permitted, verify your identity directly. We will handle requests in accordance with applicable law, including any relevant exceptions and timelines. There is ordinarily no fee unless a request is excessive, repetitive, or otherwise permits a fee under applicable law.
Information categories described in this policy may be collected depending on your interaction. The categories and purposes are explained above; actual information varies with what you choose to provide and which pages or features you use.
8. Security, children, and updates
We use reasonable measures intended to protect information, but no website, transmission, or storage system can be guaranteed completely secure. Please use care when sending information and avoid sharing details that are not needed to handle your request.
The website is not directed to children under 16, and we do not knowingly target children under 16. We do not ask for a visitor's birth date as a routine part of browsing or making an inquiry. A parent or guardian who believes a child has provided information may contact us to discuss it.
We may revise this policy as practices or requirements change. The date at the top identifies the latest revision. Material changes will be reflected here. For questions, contact David Fox at david@foxdestinations.com or (714) 325-7559.
This page is general information about site and inquiry practices, not legal advice. A review by qualified counsel familiar with the applicable jurisdictions is prudent.